FAQs

We work super hard to make sure your parcel is dispatched from our warehouse usually within 24-48 hours. Some items may take longer to ship such as bedding etc or items shipped directly by a brand. Tracking information for your shipment will always be shared with you for updates.
On the bottom right corner of the website, there will be a red icon. Click on that icon, and log into your account. You will be able then see your points balance and also the vouchers you can redeem with your points. Once you have selected your voucher, click on redeem and you will have a coupon code which you can use.
No, not all items are returnable or exchangeable. Every product page will outline this.
Please kindly log on to our returns portal on this link
Do checkout our deals page for awesome discounts and offers!
Prepaid orders above Rs 599 (post any discounts applied) are free of charge for delivery. Any prepaid orders below Rs 599 have a flat Rs 50 charge on them. All COD orders have a flat Rs 70 charge.
You can call us on 91722 84372 or alternatively WhatsApp us on 75068 39062
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Learn With Petsy

Top 7 Benefits of Pet Health Supplements - Petsy
March 15, 2022

Top 7 Benefits of Pet Health Supplements

2 minutes read
While most pets are fed packaged dog food, others enjoy fresh, home-cooked meals. Now, as preservative-free as we want our pets' meals to be, balancing out every meal in terms of protein, carbohydrates, fibre, fat, vegetables, and fruits, is quite the task - especially if you are a working pet parent! And that's where pet supplements come in - to make up for the missing nutrients that may not be met through home-cooked meals. 

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    How to Clean Tear Stains Around My Dog’s Eyes

    3 minutes read
    Importantly, dog tear stains can be caused by a wide range of reasons. Certain dogs suffer from seasonal allergies and others may have slightly plugged tear ducts. Additional causes could be; abnormally placed eyelashes, injury, infections etc. More often than not, your dog might just be the teary type! 

     

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  • How Do I Brush My Dog’s Teeth? - Petsy
    August 28, 2019

    How Do I Brush My Dog’s Teeth?

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    A dog’s face can be cute, adorable, fluffy, noble and commanding. Like humans, they are capable of communicating a wide range of emotions, ranging from those “puppy eyes” to showering us with love. But, this same cute and fluffy dog is also prone to getting dirty and attracting schmutz.

     

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